Refund policy

All Sales Final

At The Revival, every purchase is final. We do not accept returns, exchanges, or cancellations for any reason. By completing your purchase, you acknowledge and agree to this policy.

We take great care in curating and authenticating every piece in our collection. Each item is thoroughly inspected and accurately described prior to listing. We encourage all customers to review product descriptions, photographs, and condition notes carefully before purchasing.

Authentication Guarantee

Every item sold through The Revival includes an authentication certificate. We stand fully behind the authenticity of every piece we sell. In the rare event that an item is proven to be inauthentic, we offer a 100% money back guarantee.

To initiate an authentication claim, please contact us within 30 days of delivery through our Contact page with your order number and supporting documentation from a recognized third party authentication service. Once verified, a full refund will be issued promptly.

Condition & Descriptions

All items sold by The Revival are pre-owned luxury goods. Condition details are clearly noted in each product listing. Minor signs of previous wear consistent with the stated condition do not constitute grounds for a return or dispute.

Shipping

The Revival ships within the United States only. All orders are shipped with insurance. Once an order has been shipped, we are not responsible for delays caused by the carrier. If your package is lost or damaged in transit, please contact us through our Contact page and we will do our best to assist you in filing a claim with the carrier.

Contact

For any questions prior to purchasing, please reach out to us through our Contact page. We are happy to provide additional photos or details about any item before you commit to a purchase.

This policy applies to all purchases made through therevivallux.com.